Support
How can we help?
Most questions are answered below. Yours isn't? Feel free to email us.
A pub's beer menu isn't found
We look for the menu on the venue's website. If it's not there, or the site won't let us in, you can add it yourself: photograph the menu, choose a PDF, or open the website in the app and tap "Scan this page".
The prices or beers are wrong
Tap "Something wrong?" below the beers and choose what's wrong. We'll look into it and scan the menu again if needed.
My pub isn't listed
Tap "Missing a pub?" in your city's list and enter the name and website. We check the venue really exists and add it right away.
What does the deal score mean?
How much beer you get per euro: alcohol% × glass, converted to 25 cl, divided by the price. Higher is a better deal. If the menu lists no size, we calculate per glass and list the beer separately.
Do I need an account?
No. Searching and viewing beers works without an account. With an account you can save places and see your history, also on other devices.
How do I delete my account?
In the app: Profile › Delete account. Your saved places, your history and your account are erased immediately. If that doesn't work, email us from your account's email address.
Why does the app ask for my date of birth?
BierChecker is only for people aged 18 and over. Your date of birth is only checked on your phone and never stored.
I left a tip, but something went wrong
Tips go through Apple. Request a refund at reportaproblem.apple.com, or email us.
Another question?
Email support@bierchecker.nl. Mention the city and venue so we can help you faster. We usually reply within a day.